Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dylan Wood

Dylan Wood

March 20, 2025

5  out of  5
rating by Dylan Wood
"Very helpful, thorough. Exceeded all expectations!"
Profile photo of Kyle Dewey

Kyle Dewey

March 20, 2025

5  out of  5
rating by Kyle Dewey
"Switched from another carrier and saved $50 a month with better coverage and a life policy bundled."
Profile photo of Mike Ireland

Mike Ireland

March 18, 2025

5  out of  5
rating by Mike Ireland
"Quick fast and easy thank you State Farm"
Profile photo of Shelley Hale

Shelley Hale

March 4, 2025

5  out of  5
rating by Shelley Hale
"Kyle was very helpful. He helped me get the best insurance for my budget. He was very kind and he listened to my needs, and he met them very happy that i made the switch."
Profile photo of Mike Jenkins

Mike Jenkins

February 26, 2025

1  out of  5
rating by Mike Jenkins
"Not exactly sure how to start this review. But I enjoy positivity so I'd like to start with saying what an outstanding job Sophie did with my initial contact with this state farm office. She explained several options and was the reason I set up the policy. Today 1-30-25 I called back to start the policy. Sophie was busy but I spoke with Kyle. First off I'm freaked out. I've called twice and spoken with a real person each time. Had cure insurance for years. Still not even positive a real human being works there. When I got to speak with Kyle he explained some things that Sophie tried to. Ended up saving me even more me money. Kyle went and asked his boss before telling me just to make sure. So if you have cure insurance, anyone with cure insurance! Please call and get a quote at least. Your supposed "cheap insurance" is screwing you. I saved $1200 a year switching today. This is a legit company and from my experience ask for Sophie or Kyle. They aren't just insurance agents, actually good people!!! Thank you so much. Yeah that's my original post. They sure make switching easy enough. Unfortunately I paid for 3 months of insurance up front. Explained several times that my job is demanding, and I'm a single parent. I paid for 3 months up front. Very specifically explained I want to pay every 3 months only! 2 weeks later I received a bill. And about 8 text/emails wanting me to sign up for automatic payments. Responded to them all. But it took two weeks for anyone to get back to me. Seemed like a great company when you wanted my money. Yet immediately after feel off a cliff! Again I paid for 3 months. Not even a month later they want payment. Typical insurance company. You don't matter, but they sure like your money. So if you could please get your stuff straight ( what I'm paying for) great. Otherwise after my 3 months I'll be switching again."
We responded:
"Mike, thank you for the review. Reading this made us proud. Again, I can't thank you enough for giving us this detailed shoutout."
Profile photo of New Now

New Now

February 26, 2025

1  out of  5
rating by New Now
"State Farm wants to low ball customers by thousands of dollars after a car deer strike. $5400 for a $9500 vehicle is appalling. This office has set itself up to be sued for breach of contract. Do business with anyone else. State Farm is making record profits by screwing their customers."
Profile photo of Safeway Transportation I

Safeway Transportation I

February 25, 2025

5  out of  5
rating by Safeway Transportation I
"Good customer service, and exceptional knowledge of insurance policies."
We responded:
"Thank you for the Google review and kind words! Knowing and helping is one of the most fulfilling things we do on the daily. Again, thank you!"
Profile photo of Paula Always A Lawrence

Paula Always A Lawrence

February 19, 2025

5  out of  5
rating by Paula Always A Lawrence
"Karrah always is very professional and kind when I need to ask for her help…"
We responded:
"Thank you so much! You made Karrah's day :) "
Profile photo of CJ McCauslin

CJ McCauslin

February 17, 2025

5  out of  5
rating by CJ McCauslin
"Kyle was a great help and switching to state farm practically slashed my bill in half. Thank you!"
We responded:
"Thanks, CJ! We're grateful you chose us (Jaden Gebbink State Farm) to be your agent. Welcome to your new State Farm family! Reach out anytime if you need anything. Jaden@jadeninsurance.com or 269-932-4722"
Profile photo of Tom Barnes

Tom Barnes

February 13, 2025

5  out of  5
rating by Tom Barnes
"Kyle was super helpful and got me a great rate for two of my vehicles!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Kyle was able to help you find a great rate for your vehicles. He truly cares about our customers and loves going the extra mile. If you ever need anything else or have more questions, feel free to reach out via text or call 269-932-4722. We’re here for you!"
Profile photo of Doug McKenzie

Doug McKenzie

February 12, 2025

1  out of  5
rating by Doug McKenzie
"Tha absolute worst place I've dealt with, do not expect call backs or getting a reasonable explanation about a problem with your insurance."
We responded:
"Thank you for taking the time to share your experience with us. We're truly sorry to hear that your interactions did not meet your expectations. We strive to provide excellent customer service, and it's clear we fell short in this instance. Your feedback is invaluable, and we would appreciate the opportunity to address your concerns directly. Please reach out to us at 269-932-4722 so, we can work towards a resolution and ensure that your experience improves. Also know that our staff is fully licensed to help answer any questions you may have. Thank you for your patience, and we hope to hear from you soon."
Profile photo of sharon penny

sharon penny

February 11, 2025

5  out of  5
rating by sharon penny
"You have always responded to my voice messages in a timely manner. Any issue that I may have is very quickly resolved. I’m pleased and confident with your office and love ❤️ all your personnel"
We responded:
"We greatly appreciate you and the Google review! Not many people know, but this year we are planning to grow our work family to continue to serve our customers. - Love your State Farm family"
Profile photo of David Star

David Star

February 10, 2025

5  out of  5
rating by David Star
"Great company They know what the phrase customer service means Warm Regards David Sterrett Founder of the International electric Motorsports association"
We responded:
"David, we are honored to have you as a customer. Thank you for such a great review! It means the world to us. Looking forward to serving you."
Profile photo of Kayla Hooge

Kayla Hooge

February 9, 2025

5  out of  5
rating by Kayla Hooge
"I was looking to see if there was a more affordable car and home insurance. I was contacted by Kyle who was able to help me lower my expenses about 50%. He was friendly and helpful answering all my questions. Looking forward to working with State Farm!"
We responded:
"Thank you so much, Kayla! We're looking forward to serving you as our new customer! "
Profile photo of Tammy Gebbink

Tammy Gebbink

February 6, 2025

5  out of  5
rating by Tammy Gebbink
"Love them"
We responded:
"<3"
Profile photo of Tessa Lee

Tessa Lee

February 5, 2025

5  out of  5
rating by Tessa Lee
"Had a wonderful experience with Kyle Dewey out of the St. Joseph location. It was all so easy and over the phone. He showed true care for his job and myself as a potential and now active client! I was able to get an amazing rate through State Farm and he was able to give me the information so effortlessly and being able to communicate and break down the information to me with the understanding that I don’t work with insurance policies. I am so happy I gave them a call and got this all figured out and set up in less than 24 hours! Please reach out to them if your looking for an insurance company or looking to switch!"
We responded:
"Tessa, we're so glad you felt cared for and that he was able to break everything down for you. We’re delighted that you found an amazing rate! Your recommendation means the world to us. If you ever have questions or just want to chat, don’t hesitate to reach out. Welcome to your new State Farm family!"
Profile photo of Rachael Mae Shafer

Rachael Mae Shafer

February 3, 2025

5  out of  5
rating by Rachael Mae Shafer
"Jaden was amazing! Cheapest I've paid in years with a newly driver!"
We responded:
"Thank you for the review, Rachael! We're so happy we were able to help."
Profile photo of Mufasuh Dude

Mufasuh Dude

January 31, 2025

5  out of  5
rating by Mufasuh Dude
"Kyle was was very cordial and upfront. Treated me with respect and answered any questions I had. Gave good advice on how to switch insurance and made sure I got the best rates. Looking forward to having coverage with them."
We responded:
"Thank you very much for your kind words! We are grateful to have you with us. "
Profile photo of Nyiesha James

Nyiesha James

January 28, 2025

5  out of  5
rating by Nyiesha James
"Called about getting my declarations page sent to the dealership where i bought my car from and Serena got it sent over right away. Thank you for your great customer service"
We responded:
"Thank you, Nyiesha!! We really appreciate you as a customer! You made our day :)"
Profile photo of Kristy Osby

Kristy Osby

January 7, 2025

5  out of  5
rating by Kristy Osby
"Kyle was really nice and helped me out.. appreciate it and thank you"
We responded:
"Thank you, Kristy! It was a pleasure working with you. Your feedback means a lot!"
Profile photo of Esther Faronbi

Esther Faronbi

January 7, 2025

5  out of  5
rating by Esther Faronbi
"Sophie was very helpful and kind over the phone. She helped me find discounts for my policy and walked me through the process of starting a policy with State Farm."
We responded:
"I was so happy to have been the one to speak with you. You made my day! Thank you so much!"
Profile photo of jacquelyn tindall

jacquelyn tindall

January 7, 2025

5  out of  5
rating by jacquelyn tindall
"Sophie did a wonderful job from start to finish. Highly recommend her🙂"
We responded:
"Thank you so much for the review! I was happy that we were able to save you money!"
Profile photo of Cariston S

Cariston S

January 6, 2025

5  out of  5
rating by Cariston S
"Incredibly helpful and thorough. Kyle was able to get the best price and best insurance for me. He was helpful and kind throughout the entire process. Highly recommend."
We responded:
"Thank you so much!! This made my day :) We're so glad we were able to help. "
Profile photo of Ted Wiborn

Ted Wiborn

December 30, 2024

5  out of  5
rating by Ted Wiborn
"I received excellent customer service and support from Jaden Gebbink State Farm insurance. They saved me $200 a month on my home and auto policies. Super easy process to switch over and no hassles. I highly recommend doing business with them."
We responded:
"Hey Ted! We are so very happy that you were able to save money and get the support you deserve! We are always here for you whenever you need. Thank you so much for your kind words. "
Profile photo of Christine C

Christine C

December 26, 2024

5  out of  5
rating by Christine C
"They did a great job straightening out all the paperwork. Had a little panic but Serena made it all good. Thank you so much."
We responded:
"Thank you so much, Christine! You made Serena's day :)"