State Farm® Insurance Agent Jaden Gebbink

"Alicia was awesome to talk to. Definitely helped me in every step along the way and gave me a great quote better than my Liberty mutual.. very personable and professional... Her help and conversation made my day.. five stars across the board. Definitely referred her to my daughters as well."

"Jaden Gebbink - State Farm Insurance Agent. I am a client of this agency and I will be responsible because they are judged by the corresponding institutions, they are scammers, they charged us more money without counting on us. and once we manage to contact them, they acknowledge their mistake and ask if their money will be returned, since December and still nothing, it is very nice to have a business that is safe, but safe from scamming your money when we call them they never respond. They have caller ID knowing you call them for problems. They don't answer the calls, I don't recommend it to anyone. Looking in the mirror of others, and helping and resolving, only makes you a good person."

"Don’t use this agency. They let their agents give you false information and then they do not honor what their agents told you. I switch my insurance at the beginning of December and when my bill was due it did not reflect the update. So I called to verify this was correct and that I was not going to be penalized on January’s payment and their rep assured me that I would not be. We’ll come time for my bill to be due they tacked on an extra $50 for their mistake and when I called they would do absolutely nothing to make it right for a customer they’ve had for over 3 years. I am disgusted and am currently on the phone with progressive."

"This review pertains solely to this office, not the State Farm brand. In the beginning, everything was great. A person always answered when I called. They were very happy to set us up with insurance policies.... Autos, camper, house, snowmobile... A pretty decent acquisition. We had no problem with Charlie. He was new, but very friendly. Then, our rates went up. Considerably. (We didn't have any claims) That's when the problems began. We could never get a live person on the line. It was a rarity. I see a lot of positive reviews after several months of being with this office. Just wait until you have an issue. You will want to change your review. We never "raised our voices" or yelled at anyone. We never treated anyone with disrespect. Even if we were frustrated, get over it, you're in customer service. You don't get to always be treated like queens. I've been in customer service for over 30 years. It's not always pretty. To accuse us, my husband and I as treating you disrespectfully and yelling or whatever you accused and said to him in your reply is incorrect. Just because we weren't super happy to have our insurance raised a considerable amount, doesn't mean we have to treat you like royalty, but we certainly didn't yell or raise voices. There were several times you tried to speak over me, I'm sure of that. Again, poor customer service on your behalf. I'm pretty sure the office has caller ID and that my calls went unanswered and sent to voicemail on purpose. It was rare I received a follow up call, as promised on the office recording. I had to keep calling and calling. I wouldn't recommend this office to anyone. We transferred our business from this location to another location and it's been great. They found mistakes of "overcoverage" that made our rates high. I saw it with my own eyes in the office. Don't bother with a fake reply. They're all the same."

"I don't know who gave this agency 4.8 stars. This was the most unorganized, confusing 1 year association with any customer service business let alone insurance business that I've ever done business with. This is not a dissatisfaction review for the State Farm Insurance group. This is solely on the Jaden Gebbink agency itself. I wouldn't recommend this business to anyone."