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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stanley Ferriby

Stanley Ferriby

September 8, 2023

5  out of  5 rating by Stanley Ferriby
"Beautiful people to work with, always there when I need them"

Emery Ramirez

September 8, 2023

5  out of  5 rating by Emery Ramirez
"Great customer service!"

Lindi Saylor

August 30, 2023

5  out of  5 rating by Lindi Saylor
"Great job to Jaden Gebbink at State Farm Insurance, thank you for everything you do! Im sure it wouldn't be possible without your awesome office manager Krystin Black, she has been over the top helpful with anything i have needed! You guys are the best 🏆"

Kayla Clayton

July 29, 2023

5  out of  5 rating by Kayla Clayton
"I was shopping around after recent changes in my current policy with a different company, and Sophie gave me well informed consultation and answered all of my questions. She made it simple and clear for me to understand, so grateful!"

Sophie Jane

July 27, 2023

5  out of  5 rating by Sophie Jane
"Best in SW Michigan!!"

Angelina Godwin

June 29, 2023

1  out of  5 rating by Angelina Godwin
"Initially my service was great- however when I had questions about my policy it took literally DAYS to hear anything back after leaving a voice message- and that is only because I am the one who called back to ask if they received my voice message. This happened multiple times when I had questions. When I called to cancel my policy last week and asked for a refund, Austin told me "no problem it's all done and somebody from the cancellation dept will reach out to you soon about the refund." Well it turns out my policy was not cancelled that day and I had no knowledge of that until I called about my refund today. Nobody called me as Austin stated they would. Sophie was very helpful in getting it actually cancelled for me. I understand things happen, but this was consistently bad customer service. I'm overall very disappointed and certainly will not ever come back in the future."

Brandon Dockham

June 16, 2023

5  out of  5 rating by Brandon Dockham
"Best agent in Michigan"

Adam Lattin

June 9, 2023

5  out of  5 rating by Adam Lattin
"I was so pleased with my agent from start to finish!! I can honestly say I wasn't expecting her to be any different than the last 10 agents/ agencies that I had talked to that very day to be as amazing and make the process so easy and straightforward. She stayed with me thru the entirety of it all and even afterwards contacted me to make sure I had remembered to E-sign the last documents sent to my E-mail & check woth me that i understood my policy. I'm truly grateful for having the opportunity to be one of her customers!! Ps someone deserves a raise or an award for customer service at the least...just saying 😉"

Jaime Collins

May 22, 2023

5  out of  5 rating by Jaime Collins
"Needed to transfer a policy onto a new vehicle and Jaden Gebbink over at State Farm was extremely helpful and efficient ."

Lashona Wade

May 19, 2023

5  out of  5 rating by Lashona Wade
"This insurance company makes sure the meet the needs of every customer no matter what the situation is. I am very honored to be a part of the state farm family."

Fernando Soria

May 17, 2023

5  out of  5 rating by Fernando Soria
"Very helpful and quick to solve your issue"

Jay Rodin

May 15, 2023

5  out of  5 rating by Jay Rodin
"I hate looking for insurance I took a chance and don't regret it at all.The best people to handle any of your insurance needs. I called them and with in 30 minutes. Not only had they given me a quote they received a customer for life. I had called them up about adding another vehicle and it was added in 10 minutes. Thank you very much for saving my family lots of money."

Heather Edwards

May 15, 2023

5  out of  5 rating by Heather Edwards
"Always great customer service."

Jordan Myers

May 15, 2023

4  out of  5 rating by Jordan Myers
"State farm responds very fast whenever i have issues. They are easy to work with as well! Im glad i switched to them:)"

Rio Wylde

May 8, 2023

5  out of  5 rating by Rio Wylde
"Love these guys! Helpful, knowledgeable. They were able to save me money when I purchased a new vehicle"

Brooke Bennett

May 8, 2023

5  out of  5 rating by Brooke Bennett
"Jaden and his entire crew have given me and my family some of the BEST customer service we've ever experienced. My husband and I have recently purchased a small business and Jaden and Kyrstin both have been there every step of the way. They continually check on new possible discounts to help our family save money. I have received birthday cards, and even e-mails asking how the business is going. Always offering help if ever needed. It's the going above and beyond making us feel like so much more than just a client. So please spread the word! It's tough to find that great customer service nowadays. If you aren't happy with your current Insurance Agent....give them a call, you won't be disappointed."

anthony Tittlebaum

May 4, 2023

1  out of  5 rating by anthony Tittlebaum
"Do not do business with these people they are Crookes"

Wanneka Fair

April 26, 2023

5  out of  5 rating by Wanneka Fair
"My experience here at state farms @ Jaden Gabbink office it's always very kind courteous thorough and complete they treat me like a family member and not just the policy holder cards on my birthday and condolence cards when tragedy strikes I love it the staffs genuine care and concern for my auto and business insurance needs"

Sommer Grzech

April 25, 2023

5  out of  5 rating by Sommer Grzech
"Very helpful, good communication! Easy to make payments."


April 22, 2023

5  out of  5 rating by YettiTheTruthSeek
"Great place for car/renters insurance. Did everything over the phone and they are very quick to get back to you when you need something."

Thora Hunt

April 21, 2023

5  out of  5 rating by Thora Hunt
"I love StateFarm! Everyone is always so helpful & respond to my questions in a fast, timely manor. Love that I’m able to text them and get a response. Also, app is very easy to navigate."

Cymri MacDonald

April 20, 2023

5  out of  5 rating by Cymri MacDonald
"Wonderful team to work with. I had some financial troubles while on maternity leave and they were able to work with me no questions asked! Quick to respond and super friendly."

Deborah Gaca

April 10, 2023

5  out of  5 rating by Deborah Gaca
"Their customer service is always their #1 priority. I would recommend this State Farm office. Always a phone call away and immediate response to your guestions or concerns. Thank you for your service."


April 3, 2023

5  out of  5 rating by benzky
"Best customer service ever. Very friendly and made our transition smooth!! Best prices and coverage!!! ⭐️⭐️⭐️⭐️⭐️"

CallofDuty_ _Warrior

March 31, 2023

5  out of  5 rating by CallofDuty_ _Warrior
"They always help us out, handle things really quickly, and I have dealt with Tanya and tarrah and they are both lifesavers."