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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Bashaw

Mary Bashaw

November 7, 2024

5  out of  5
rating by Mary Bashaw
"promise you my insurance agent is the best, always helps me with whatever I need. 10 stars"
We responded:
"Hey Mary, That is so sweet of you! We truly appreciate you and can't thank you enough for choosing us as your insurance agency. We are here for you, always!"
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Andrea Bowman

November 7, 2024

5  out of  5
rating by Andrea Bowman
"My old insurance was pretty high so was looking into other companies and Kyle got a good price was very helpful and polite"
We responded:
"Hey Andrea, We are so happy you're here! Thank you for choosing us to protect you and your loved ones! Kyle appreciates your review and said you were wonderful to work with! "
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Mike Gemski

November 7, 2024

5  out of  5
rating by Mike Gemski
"Kyle was very professional and made the transition very smooth and did a great job digging for ways to help save money which is always appreciated these days. Thank you Kyle for helping me become a State Farm member."
We responded:
"Hey Mike, Thank you so much for your kind words. Kyle really enjoyed working with you. We are so thankful you chose us to be the ones to protect you and your loved ones!"
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Jessica Thomason

November 1, 2024

5  out of  5
rating by Jessica Thomason
"Our State Farm team is just simply fantastic. They answer every question that we have and made our experience just absolutely amazing. I definitely recommend them to anyone who needs insurance"
We responded:
"Hey Jessica! You are simply fantastic. :) Thank you so much for your review and kind words about our office. We appreciate you more than you know!"
Profile photo of Joshua Hawkins

Joshua Hawkins

October 31, 2024

5  out of  5
rating by Joshua Hawkins
"This branch is so awesome!! Jaden, Kyrstin, and Rosemary are so nice and ready to help. Thanks so much ! Danielle is great too!"
We responded:
"Hey Joshua! We appreciate your kind words and your trust in us to protect you and your family! Thank you so much for leaving a great review for us. :)"
Profile photo of James Hills

James Hills

October 29, 2024

5  out of  5
rating by James Hills
"Folks in Jaden's office are always very friendly and quick to answer questions about coverage."
We responded:
"Hey James! Thank you so much for leaving us a review. We appreciate you so much. You know where to find us if you ever need anything!"
Profile photo of Liz Hookana

Liz Hookana

October 25, 2024

5  out of  5
rating by Liz Hookana
"Derek was very helpful. He reached out to me about rates, talked over everything with me and explained it in a way I could follow."
We responded:
"Hey Liz! Thank you so much for your kind words! We appreciate you letting us take care of you and your family's protection needs. We are here for you whenever you need us!"
Profile photo of Bradford Reeves

Bradford Reeves

October 18, 2024

5  out of  5
rating by Bradford Reeves
"Professional team & service, great follow through, clear and informative communications, and with a friendly smile!"
We responded:
"Thank you so much for your kind words, Brad! We appreciate it more than you know. Thank you for trusting us with your policies!"
Profile photo of Audrey Lester

Audrey Lester

October 2, 2024

5  out of  5
rating by Audrey Lester
"When our longtime agent retired we were lucky enough to connect with Jaden Gebbink and his team. They have a determined attitude and are detailed in finding answers and solutions to your insurance needs. E are grateful to have a national service with the local, neighborly touch."
We responded:
"Thank you so much for your fantastic five-star review! We are thrilled that you had a positive experience working with Jaden Gebbink and our team for your auto, fire, life, and health insurance needs. We pride ourselves on our determined attitude and attention to detail when it comes to finding answers and solutions for your insurance requirements. Providing a national service with a local, neighborly touch is something we strive for, and we are grateful for the opportunity to serve you in these areas. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you for your trust and support!"
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lisa curll

September 30, 2024

1  out of  5
rating by lisa curll
"At first, it was good, but then they kept messing up my automatic pay and one month It was a different price because they said I didn’t do something in which I did. It’s seems to me there is poor communication between the agents"
We responded:
"I'm sorry to hear about your experience. It can be frustrating when there are issues with automatic payments. It appears that the issue with your automatic payment was not caused by a mistake on State Farm's part, but rather a bank rejection. In such cases, it's important to contact your bank to understand why the payment was rejected and work with them to resolve the issue. It is possible that the increase in price was due to not completing a form within the specified time frame. It's important to review the terms and conditions of your agreement with State Farm to understand the requirements and deadlines for any necessary paperwork. We sincerely apologize for any inconvenience and frustration you have experienced. Our team is committed to assisting you in resolving the issues you have encountered and finding the best possible solution. Please rest assured that we are dedicated to improving your experience and addressing any concerns you may have. Thank you for your patience and understanding as we work towards a resolution."
Profile photo of Sarah Isbrecht

Sarah Isbrecht

September 23, 2024

5  out of  5
rating by Sarah Isbrecht
"Serena made it so simple to add my daughter on to our auto insurance! I very highly recommend if you are looking for auto, home and/or life insurance to contact her at the Jaden Gebbink State Farm Office in Saint Joseph!!!"
We responded:
"That's so sweet, Sarah! We appreciate you and your kind words. It's always a pleasure to work with you! Thank you for everything!"
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Jill Shearn Coleman

September 19, 2024

5  out of  5
rating by Jill Shearn Coleman
"They have been amazing !!!!"
We responded:
"You're the best, Jill! Thank you for your kind words."
Profile photo of Don Sturgis

Don Sturgis

August 20, 2024

5  out of  5
rating by Don Sturgis
"Serena Day went out of her way with my homeowners questions and she did keep her word and got back to me when she said she would."
We responded:
"Thank you for your review! We're thrilled to hear that Serena provided you with exceptional service and went out of her way to help you with your homeowners questions. We pride ourselves on keeping our promises and ensuring timely communication with our customers. We're glad Serena was able to assist you and provide the support you needed. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Profile photo of mark varga

mark varga

August 8, 2024

5  out of  5
rating by mark varga
"Great service and saved me almost half off my insurance payment plus they have other services to offer. Check them out it was well worth my time. Sophia was very professional and very helpful. Glad to be switching companies."
We responded:
"Thank you for your review! We're delighted to hear that you had a great experience with our service and that we were able to save you money on your insurance payment. We're glad you found our other services valuable as well. We appreciate your kind words about Sophia's professionalism and helpfulness. We're excited to have you as a new customer and look forward to serving you. If you have any more questions or need further assistance, please don't hesitate to reach out"
Profile photo of Kwabena Adjei

Kwabena Adjei

August 2, 2024

5  out of  5
rating by Kwabena Adjei
"Great people, fast and professional help anytime."
We responded:
"Thank you for your review! We're thrilled to hear that our team provided you with great, fast, and professional help. Your satisfaction is our top priority, and we're always here to assist you whenever you need us. If you have any more questions or need further assistance, please feel free to reach out."
Profile photo of Elizabeth Farrow

Elizabeth Farrow

August 2, 2024

5  out of  5
rating by Elizabeth Farrow
"K was very helpful and sweet!"
We responded:
"Thank you so much, Elizabeth. K enjoyed meeting you very much and helping you out! "
Profile photo of Brytany Seymour

Brytany Seymour

July 27, 2024

5  out of  5
rating by Brytany Seymour
"I love the kindness and professionalism that state farm offers, and with a kind spirit while doing so! And shout out to Sophie for helping me through all of the insurance policy information so detailed and ensuring I'm not in question of a thing by the end! 110% recommend to friends and family to get insured with state farm!"
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience with State Farm and that Sophie provided you with excellent assistance. We appreciate your recommendation and look forward to serving your friends and family as well. If you have any more questions or need further assistance, feel free to reach out."
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David Star

July 17, 2024

5  out of  5
rating by David Star
"Great company They know what the phrase customer service means Warm Regards David Sterrett Founder of the International electric Motorsports association"
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Kristina Aleksoniene

July 17, 2024

5  out of  5
rating by Kristina Aleksoniene
"Great customer service and easy to work with! I have been a client of State Farm for decades and now happy to use insurance in Saint Joseph, MI as well. Kirsten was very helpful explaining policy, making changes and timely phone calls."
We responded:
"You're the best, Kristina! Thank you so much for your kind words and trusting us with your policies!"
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Kenneth Garland

June 28, 2024

5  out of  5
rating by Kenneth Garland
"Very polite and helpful they got me the best price for my situation and let me know if there was any changes to my policy. Thanks"
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Brenda George

June 18, 2024

5  out of  5
rating by Brenda George
"Very helpful and very patient with all the questions I had, Ali made it a very smooth transition switching our insurance for better rates. Strongly recommended"
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Angelina Worden

June 13, 2024

5  out of  5
rating by Angelina Worden
"This girl literally saved me.. made sure I was good and had everything I needed . My other insurance company gave me a hard time and she gave me the reassurance I needed . Highly recommend her . Just amazing.. 🫶💪💎"
Profile photo of James Gauthier

James Gauthier

June 13, 2024

5  out of  5
rating by James Gauthier
"Ali was the perfect person for this job she is nice an polit an give you the best ensuence for you at a great price.thank you Ali"
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Andrea Viens

June 6, 2024

5  out of  5
rating by Andrea Viens
"Alicia was awesome to talk to. Definitely helped me in every step along the way and gave me a great quote better than my Liberty mutual.. very personable and professional... Her help and conversation made my day.. five stars across the board. Definitely referred her to my daughters as well."
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Kaccye Kimble

June 6, 2024

5  out of  5
rating by Kaccye Kimble
"Great agency and agents. Prompt service and response times."